Privacy Policy

Valen Logistics LLC respects the privacy of brokers, shippers, drivers, partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we handle communication submitted through our website.

When you submit a form or contact Valen through this website, we may collect the information you provide, including your name, company, email address, phone number, inquiry type, shipment details, and message content. We may also collect basic website usage information, such as general traffic activity or page interaction data, to understand how visitors use the site and improve the website experience.

Valen uses submitted information to respond to inquiries, review capacity requests, process carrier verification requests, communicate about transportation services, evaluate driver inquiries, and maintain business communication records. We do not sell personal information.

Valen may share information only when necessary to support business operations, respond to your request, comply with legal obligations, or work with trusted service providers who support website, communication, documentation, or transportation-related processes.

Valen takes reasonable measures to protect the information submitted through this website. No method of internet transmission or electronic storage is completely secure, but we aim to handle information with care and limit access to appropriate business purposes.

You may contact Valen to request that information you provided be updated, corrected, or deleted where appropriate. Some records may need to be retained for business, legal, safety, compliance, or transportation documentation purposes.

For privacy-related questions, contact admin@shipvalen.com.